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Communication Center (9-1-1)
The Morrow County Sheriff's Office 9-1-1 Communications Center is the Public Safety Answering Point for Morrow County. Our Center has the responsibility of answering 911 and non-emergency calls for service for all of Morrow County.
Housed in the Morrow County Emergency Operations Center within the Morrow County Sheriff's Office in Heppner. The Communications Center provides radio-dispatching services for the Sheriff's Office as well as the Boardman Police Department. We also dispatch for the Morrow County Ambulance Service, which has ambulances or quick response teams in each of the five communities. Each community has their own fire department, which we dispatch for. We also provide minimal dispatch services for Oregon State Police, Intertribal Police, and the United State Forest Service.
The Morrow County Sheriff’s Office Communications Center is comprised of eight (8) full-time communications deputies supervised by Communications Lieutenant Kristen Bowles. The Communications Center dispatches for all police, fire and emergency medical agencies in the county. All communication deputies are dual certified in 911 call taking and Emergency Medical Dispatch (EMD), which provides pre-arrival instructions.
The Communications Center utilizes the Umatilla-Morrow Radio and Data District radio system which is a trunked 700 MHz digital system that is shared with agencies in Morrow and Umatilla Counties. The center also uses a Computer Aided Dispatch (CAD) system provided by Sun Ridge Systems that is also shared with agencies in Morrow and Umatilla Counties. All communications deputies are required to be Law Enforcement Data System (LEDS) and National Crime Information Center (NCIC) certified. The LEDS/NCIC system has the ability to communicate with other police agencies throughout the country to inquire and obtain information on persons, vehicles, articles for ownership and warrant checks.
The Communications Center is responsible for entering, modifying, clearing and canceling all warrants, restraining orders, stalking orders, stolen and recovered vehicles and property for the county.
In 2019, the Communications Center answered 5,819 9-1-1 calls, 56,634 administrative (business lines) calls, and, along with radio traffic, resulted in 24,748 calls for service.
